Why Is There A High Turnover In Casinos And How To Deal With It?

Gambling establishments located in America especially suffer from this phenomenon. Since casinos here are often taken over by other operators, a large number of employees leave their homes immediately after they learn about the change of ownership.

What’s going on?

We will talk about the reasons further – by the way, there are quite a few of them and they can be very different. It all starts from the very low salaries offered to young professionals, and ends with the carelessness of inexperienced and young dealers.

Attempts to retain staff

The casino is thriving, for example, in neighboring Belarus, and the local industry workers told us about modern realities. The first question that is asked to an employee who came with a letter of resignation is what, in fact, are the reasons for changing the casino? If the staff is valued, then the answers are paid enough attention. The reasons, by the way, can be not only objective, but also subjective. In the first case, they were offered a position with a higher salary, in the second, there were personal reasons, for example, conflicts with management. If in the first case it is very difficult to keep a person, then in the second case there are still chances to keep the employee.

The option for the first case is to find out about an offer from a new place of work. Perhaps, if the employee is valuable, it makes sense to make him an equally profitable offer.

Also, management invites an employee who wants to leave his place of work to reflect on the complexity of joining a new team and the need to adapt. Each employee has his own achievements in a gambling establishment – is the game worth the candle, does it make sense to risk what you already have?

Actually, the casino management bears a great responsibility, since competent work with the staff will make it possible to prevent staff turnover. As in any other industry, employees leave casinos for competitors or other areas, often because the administration pays too little attention to them.

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How To Get A Job At A Casino?

Today gambling zones are actively developing, and many want to find work in the near or far abroad. Here casinos continue to work successfully and, perhaps, the tips described in this article will help you achieve your goals. Let’s start with the main thing – how to successfully pass an interview for a dealer position.

We are looking for a vacancy

Quite often gambling establishments offer self-training of personnel and, moreover, you don’t even have to pay for it. But this is not a rule, the approach may be different – some casinos, for example, prefer to cooperate only with experienced employees.

If you are just taking your first steps in this field, pay attention to the first option, go through training at a casino school, complete it successfully and proceed to an internship.

But, perhaps, you already have work experience and you do not need retraining – what to do in this case? You will need to find a gambling establishment where they rely on qualified dealers.

Actually, job searches are no different from the usual search for almost any job – personal contacts, ad sites, employment services, a personal visit to a casino and sending resumes to all institutions that you know about or that are even located in other cities. Pay great attention to your resume, because, in fact, in this document you describe all your achievements and a well-written resume is the best way to interest the employer.

Non-standard ways and ingenuity are very much appreciated by the employer and resourceful job seekers often get jobs if there is even no particular need to expand the staff.

Preparing for a personal meeting with the employer

The more information, the better for you as a job seeker. Before heading to a meeting with a potential employer, find out as much as possible about the casino where you want to work. This will not only save you from wasting time, but you will also make it clear to the administration hiring you that they are seriously interested.

If you are not considering pre-training, and you position yourself as someone with experience, brush up on your theoretical knowledge and practice counting and handling chips and cards. If possible, check in advance what chip values ​​the gambling establishment uses in order to train with them.

About behavior patterns

The friendliness of the dealer should be in the “do not take away” format, since he, after all, will work in the service sector, and this quality is very important. Smiles bring people together, but almost no one likes trying to present themselves as an extremely important person. This should be included in the resume, the job of the applicant is to be pleasant in communication and a simple person.

By the way, reservations and petty lies, even for insignificant reasons, are not worth it – the impression of you as an applicant will be spoiled.

After theory, as a rule, the employer moves on to practice. While at the table, pay attention to the little things and do not forget to greet the “players” present. No fuss – you must be confident in your abilities.

Working with chips and dealing cards is best done in a classic style. Yes, you may be brilliantly shuffling the deck and, like a magician, slicing stacks. But all this is nothing more than entertainment for onlookers, during work it will not be useful, and even it can lead to stupid mistakes.

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